Platinum Plus Program

Twice each year, M. Potteiger Inc. service technicians inspect your roof to assess its overall condition and identify potential trouble spots, as well as perform the following services:

•   Clean roof drains, scuppers and gutters of foreign items, such as leaves.

•   Remove trash or other debris that has fallen onto the roof.

•   Redistribute roof ballast as necessary.

•   Perform any necessary repairs covered by your existing manufacturer's warranty, and bill the manufacturer directly for that work.

•   Repair any minor imperfections in the roof system that can be completed during the course of the service inspection.

•   Submit a written cost estimate for any major repairs required to keep your roof performing as designed.
  Upon your acceptance of our proposal, we promptly perform those repairs.

Leaks that appear to be the result of a roof failure sometimes prove to be caused by other factors (i.e. cracks in a masonry wall). Whatever the cause, you want the leak stopped-without playing contractor roulette. As a Platinum Plus customer, you can rely on M. Potteiger Inc. to resolve your leak with a single phone call. If the source of the leak is traced to a system other than the roof, we will find, hire and supervise a qualified subcontractor in that specialty on your behalf.

Should your building require new or modified roof penetrations, M. Potteiger Inc. will flash them in accordance with your roof manufacturer's specifications, working closely with the electrical or HVAC contractors you have hired to install the equipment. All such work performed by M.

Potteiger Inc. is billed on a time-and-material basis at previously determined rates.

Following each service inspection, we submit a Platinum Plus Rooftop Report to you describing the overall condition of your building's roof system. This report, which includes a diagram of your roof, identifies any sections of your building where major roof repairs or re-roofing may be required within the next three years-a valuable aid in helping you budget for future capital improvements. It also explains exactly what repair work, if any, was completed during our visit.

Emergency calls from Platinum Plus customers are given priority status by our service department, which is available to respond to leak calls 24 hours per day, 7 days per week. Emergency repairs are billed on a time-and-material basis at predetermined rates. You pay no charge for travel to or from the job. If permanent repairs cannot be completed during our initial response, our technicians will secure the problem temporarily and follow-up with permanent repairs later.

A roof maintenance program is only as good as its execution. At M. Pottegier Inc., we've built our reputation by delivering on our promise to provide quality work at competitive prices. In keeping with our commitment to customer satisfaction, our maintenance technicians aren't just accomplished roofers, they're skilled customer service representatives who resolve your roofing problems with minimal disruption to your business activities.